Mandate and Role   

Privacy & Confidentiality   

Standards   

Who we are   

Standards of Service

The General Insurance OmbudService is committed to the highest standards of service, based on these values:

  • confidentiality
  • fairness and impartiality
  • knowledge
  • clarity
  • accessibility
  • timeliness
  • courtesy
  • accuracy
  • objectivity and independence
  • consistency